Terms of service

SiteView is operated by Gator Home Remodel ("we"). These terms cover use of the SiteView application, its public site, and its customer-facing pages — estimate links, invoices and project portals. By opening an account or using the service you agree to them.

Accounts

Accounts are opened by application and approved by us. The person who applies is responsible for the company's workspace and for the people they invite into it. Keep credentials private, do not share a single account between people, and tell us promptly if you think an account has been compromised. We may suspend an account that is misused, or that puts the service or other companies at risk.

The free trial

Approved companies get 30 days free, with no payment details required to start. During the trial you have the full product. At the end of it we will tell you what continuing costs and you decide — nothing charges automatically, and nothing is billed without you agreeing to it first. If you stop, you may export your data; ask us and we will help.

Your data is yours

Everything you put into your workspace — customers, jobs, estimates, photos, files, messages — remains yours. You grant us only the permission needed to store, process and display it so the software works for you, and to keep backups. We do not sell it, mine it for advertising, or use it to train models. You can request an export at any time.

Customer-facing pages

Estimate, invoice and portal links are private: the link itself is the access. Treat it as confidential. Approving or signing an estimate through one of these pages records agreement to that document's own scope and price; these terms do not replace the contract for the project itself, which is between the contractor and their customer. We are not a party to that contract and take no responsibility for the work it describes.

Your responsibilities

You are responsible for what you send through the service and for complying with the law where you operate — including the rules that govern contacting people by email, text and phone, contractor licensing, and the handling of your customers' personal information. Do not attempt to reach records that are not yours, interfere with the service, probe its security, or use it to send unlawful, deceptive or abusive content.

Availability and warranty

The service is provided as-is. We work hard to keep it running, accurate and backed up, but we do not warrant uninterrupted or error-free operation, and it is not a substitute for your own accounting records. Nothing here limits liability that cannot be limited under applicable law; otherwise our total liability is limited to the amount you paid us for the software in the twelve months before the claim, and we are not liable for lost profits or indirect losses.

Ending it

You may close your account at any time by writing to us; we will export your data on request. We may end an account for breach of these terms, or with reasonable notice for any other reason, and in that case we will give you a fair chance to get your data out first.

Changes and contact

We may update these terms; material changes move the date above and account holders are notified by email. These terms are governed by the laws of the State of Colorado. Questions: hello@usesiteview.com.